About Atlas

Making Moving As Easy As 1, 2, 3…

Learn More

STEP 1

Get A Moving Quote

STEP 2

Find A Mover

STEP 3

Use Our Tools

Our Team

Your Atlas Canada mover employs a team

to handle your move. Each person is responsible

for different tasks, all working together to

ensure your satisfaction.

Layer 582

Professional Moving Consultant

The Atlas Professional Moving Consultant meets with you before the move, prepares a moving estimate, provides advice and answers your questions. The moving consultant coordinates your pack dates with the agency crew and equipment, scheduling your preferred pickup and delivery dates. Your Professional Moving Consultant reports your information to the Operations department at Atlas headquarters, where professionals monitor your long distance move to ensure everything goes smoothly.

Layer 581

Professional Van Operator

Your Atlas Van Operator is your moving day manager. He or she knows how to handle your possessions safely, how to load them securely, and how to supervise the crew who works on your move. The Professional Van Operator will ensure floor runners are put down to protect your home during loading and unloading. Thick cushioned moving pads will be used to safeguard your furniture. White and light-coloured upholstery will be wrapped in clear plastic and then wrapped in quilted moving pads.

Layer 583

Delivery

Your Professional Van Operator will provide you with an inventory list so you can confirm that everything has been delivered. If there are any items missing or damaged, make a note on the list prior to signing it as this is important. Your Atlas delivery crew will place your furniture where you want it in your new home. They’ll carry cartons to the kitchen, bedrooms, basement and garage as marked. They’ll unroll rugs, reassemble beds, and put them where you request.

Layer 584

Unpacking

Your Atlas delivery crew at destination will assign properly trained personnel to unpack any cartons that were packed by the Atlas crew at origin. Your unpackers will remove every item from the cartons and place them on convenient surfaces so that you can put them away at your leisure. They will also take away any packing materials and debris when they leave.

Your Atlas team provides a professional moving service from start to finish, just as you expect.

No Stranger In Your Home Program

Peace of Mind

Atlas is the first van line in Canada to implement

a nationwide background check program.

No Stranger In Your Home

Moving is a time when many people will enter your home, all with access to your possessions. Not to worry – Atlas Canada offers total peace of mind.

All Atlas personnel have been criminally background checked to provide service on all Atlas Canada moves. Under our No Stranger in Your Home program, all staff that work on your move are cleared for service including:

  • Professional Moving Consultant
  • Professional Van Operator
  • Loading & unloading crews
  • Packers
  • Warehouse personnel

Atlas has partnered with BackCheck, Canada’s leader in employment screening to complete this process with the highest degree of respect and discretion for the individuals’ privacy. We ensure that Atlas Canada movers hire employees who meet our standards.

All Atlas personnel who come into your home will carry an Atlas Canada photo ID Badge which contains an identification number that you can verify.

That’s peace of mind…

Layer 588

Quality In Motion

Atlas Canada is the first van line in Canada to put a quality program in place that requires mandatory actions from our moving consultants and agent moving companies on each move.

Atlas Canada’s Quality in Motion program is comprised of three pillars; Wisdom, Strength and Reward.

Wisdom

A considerable amount of time, effort and money is spent on training Atlas personnel. Webinars, regional meetings and hands on workshops are used for the delivery of training to our moving consultants, packers, loaders, van operators and admin personnel.

QualiityIcon-CircleConceptB

Strength

Quality Assurance Certificate

As part of this program, moving consultants must clearly explain each phase of the moving process to the customer including:

  • how estimated costs were calculated
  • how your shipment will be cared for and moved to your new location
  • how the schedule of services is determined
  • when you can expect to hear from your move driver
  • how your belongings will be catalogued
  • explanation of transit protection plans
  • explanation of unpacking services
  • explanation of the payment options available on your move
quality_in_motion_assurance_certificate_for_moving_process_estimated_cost_of_shipment

Customers are then asked to sign the Atlas Quality Assurance Certificate to acknowledge receipt and to confirm all moving processes were clearly explained to them.

Essential Services

Our mover agents and van operators must complete an Essential Services Form on each move to confirm all the mandatory actions have been completed. Financial penalties are assessed to those who do not complete a mandatory action.

  • confirmation letter sent to customer
  • Quality Assurance Certificate issued and receipted by customer
  • use of a set up carton on the move
  • properly completed packing labels
  • plastic wrap of all upholstered furniture
  • use of floor runners and banister protection
  • proper set up and reassembly of all items disassembled by mover
  • unpacking service  performed to customers satisfaction (if packing service was purchased)
  • customer contacted minimum of 24-48 hours in advance of delivery

Reward

Monthly and quarterly rewards and recognition are given to those who have given outstanding customer service and include Sales, Administration, Van Operators, Packers and Unpackers. These monthly and quarterly rewards are based solely on customer letters or emails.

Yearly Quality Awards –  Atlas Canada’s yearly quality awards for our mover agents and van operators are based on a number of factors; claims frequency, claims cost, on time deliveries and by customer ratings and comments on our post- move Quality Surveys.


Click here to request a moving quote.

Click here to find an Atlas moving company near you.

Giving Back

MoveForHunger

Atlas Van Lines Canada is proud to partner with Move For Hunger. 

 

Moving is a great time to donate unopened, non-perishable food items. Atlas movers across Canada are helping their customers by delivering donated foods to the local food bank. According to Move For Hunger, over 850,000 people access food banks in Canada, of which 36% are children. 

 

Hunger is not a problem only affecting the homeless or the poorest of the poor. Hunger is everywhere, and the numbers are staggering. What does hunger look like, you might ask? 

 

  • It is your elderly neighbor who must choose between buying groceries and heating their home 
  • It is your child’s classmate who goes to school each day without lunch and is too embarrassed to ask for help 

 

Move For Hunger is a non-profit organization who partners with a number of companies in North America. With the help of their partners, more than 7.6 million pounds of food has been collected to date for people in need. For more information, please visit www.moveforhunger.org.

 

Click to view the Move For Hunger Video.

logo-CAM

Atlas Van Lines Canada along with many of our Atlas movers across Canada are qualified members of CAM, an organization representing moving & storage companies around the world. CAM’s main purpose is helping consumers find information on moving and credible, professional moving services. 

 

For more information on CAM follow this link www.mover.net

logo-HRPA

The Human Resources Professionals Association (HRPA) is Canada’s largest HR association in the country with more than 24,000 members. In Ontario, HRPA regulates the HR profession and issues the Certified Human Resources Professional (CHRP) designation, the national standard for excellence in human resources management. Atlas has been proud to sponsor the HRPA annual conference for over 10 years. 

 

For more information on HRPA or to find out how you can become a member click here www.hrpa.ca.

logo-RoyalLepage

Atlas and our movers are proud to partner with the Royal LePage Shelter Foundation.

 

The National Garage Sale for Shelter Day is the Shelter Foundation’s biggest national fundraising event. Since 1998, the Shelter Foundation has raised over $30 million for women’s shelters across Canada.

 

Many Atlas movers provide storage, transportation and assistance to help the Royal LePage Real Estate offices across Canada with their Garage Sale for Shelter Day.

 

The Shelter Foundation supports 200 local shelters and helps over 50,000 women & children each year who are experiencing violence and abuse. 

 

100% of every dollar raised or donated goes directly to the woman’s shelters and education programs; Royal Le Page Real Estate covers all of the administration costs. 

 

To find a Garage Sale location near you or to make a donation please go to www.royallepage.ca 

logo-CERC

Atlas Van Lines has been a member of CERC for over 25 years. CERC is the leading provider of information and education to the relocation industry; an organization dedicated to global mobility and employee relocation. 

 

For more information on CERC or to become a member follow this link www.cerc.ca

logo-ReadersChoice

Atlas Canada wins the 2020 Canadian HR Reporter Readers’ Choice Award for the category Relocation Services. 

 
Click Here to see the full press release. 

Make A Greener Move

We are proud to say that Atlas Van Lines was honoured with the John Biasini Environment Excellence Award for lowering energy consumption through conservation and technology.

Atlas Canada and our network of movers across Canada are dedicated to making the world a greener place through a variety of energy saving initiatives:

  • Our moving trucks use ultra-low Sulphur diesel fuel, a very energy-efficient fossil fuel
  • The cartons and paper used for packing are made from recycled materials and are 100% recyclable

  • Our movers across Canada also offer gently used cartons to moving customers at a reduced price

  • Atlas Van Lines Canada provides “print on demand” moving brochures for our movers to reduce energy and to save outdated brochures from ending up in a landfill

  • Atlas Canada’s Headquarters uses timed, low wattage lighting throughout the building and we recycle paper, toners, print cartridges bottles, cans and cardboard

  • Atlas’ 100+ national movers across Canada recycle corrugated cardboard, stretch wrap, plastic, glass, steel aluminium, wood, engine oils, tires and batteries

img-greener-move-with-Atlas-image-of-Family on sidewalk with movers

Awards

Atlas Canada Quality And Sales Awards 2019

National Quality Awards

AMJ Campbell – North Bay, ON

LaPorte Moving and Storage Systems Ltd. – Richmond, BC

Cidel Moving & Storage Ltd. – Vernon, BC

AMJ Campbell – Kenora, ON

 

Regional Quality Awards

EASTERN

AMJ Campbell Toronto West – Mississauga, ON

Premiere Van Lines – Fredericton, NB

Kineto Van Lines – Ottawa, ON

King’s Transfer Van Lines – Burlington, ON

WESTERN

King’s Transfer Van Lines – Calgary, AB

Stallion Van Lines – Edmonton, AB

Salmon’s Transfer Ltd. – Richmond, BC

Miller The Mover Ltd. – Thompson, MB

National Quality Awards

Erin O’Donnell, King’s Transfer Van Lines – Montreal, QC

Angela Scott, Premiere Van Lines – Calgary, AB

Gord Kenwood, Mackie Moving Systems – Mississauga, ON

Shannon Lavallee, Falla Cartage & Movers Ltd. – Hamilton, ON

 

Regional Quality Awards

EASTERN

Bruce Fitzsimmons, AMJ Campbell – Ottawa, ON

Derick LeFloch, Premiere Van Lines – Fredericton, NB

Gary Kofoed, AMJ Campbell – Oakville, ON

Derek Croissant, Adler Moving Systems – Sault Ste. Marie, ON

WESTERN

Lynda Schibild, AMJ Campbell – Vancouver, BC

Brad Kelly, Stallion Van Lines – Edmonton, AB

Kathy Kellough, Salmon’s Transfer Ltd. – Richmond, BC

Vickie Lowenberg, Jay’s Transportation Group Ltd. – Weyburn, SK

National Quality Awards

Prime Fleet

Glenn Robbins, AMJ Campbell Toronto East – Markham, ON

Supplemental Fleet

Tyler & Tyson Legere LaPorte Moving & Storage Systems Ltd. – Richmond, BC

 

Prime Fleet Regional Quality Awards

Blaine Cameron, Premiere Van Lines – Edwardsville, NS

Hamish Bell, AMJ Campbell Toronto West – Mississauga, ON

Jason Rumbolt, AMJ Campbell Toronto West – Mississauga, ON

Michael McKay, AMJ Campbell – Edmonton, AB

Brad Moore, AMJ Campbell – St. John’s, NL

Carman Goodwin, Outaouais Moving, Inc. – Gatineau, QC

 

Supplemental Fleet Regional Quality Awards

British Columbia Richard Zoethout, Cidel Moving & Storage Ltd. – Vernon, BC

Alberta Murray Turpin, King’s Transfer Van Lines – Calgary, AB

Saskatchewan Terry Bigelow, Jay’s Transportation Group Ltd. – Saskatoon, SK

Ontario Robert LaRose, AMJ Campbell – Kingston, ON

Quebec Marty and Jonathan Olsen, AMJ Campbell – Montreal, QC

Maritimes Don Lorette, Premiere Van Lines – Oromocto, NB

AMJ Campbell – North Bay, ON

Cidel Moving & Storage Ltd. – Vernon, BC

Ellis Moving & Storage Ltd. – North Vancouver, BC

Falla Cartage & Movers Ltd. – Hamilton, ON

L.H. Chapple Inc. – Oromocto, NB

Premiere Van Lines – Truro, NS

Salmon’s Transfer Ltd. – Richmond, BC

Adler Moving Systems – Sault Ste. Marie, ON

AMJ Campbell – Kelowna, BC

AMJ Campbell – Vancouver, BC

AMJ Campbell – Victoria, BC

AMJ Campbell – Calgary, AB

AMJ Campbell – Edmonton, AB

AMJ Campbell – Kitchener/Waterloo, ON

AMJ Campbell – Kenora, ON

AMJ Campbell – Kingston, ON

AMJ Campbell Toronto West – Mississauga, ON

AMJ Campbell Toronto East – Markham, ON

AMJ Campbell – Ottawa, ON

AMJ Campbell – Peterborough, ON

AMJ Campbell – Quebec City, QC

AMJ Campbell Van Lines – Halifax, NS

AMJ Campbell – St. John’s, NL

Déménagement Ste-Julie Inc. – Ste-Julie, QC

Dowell’s Moving & Storage Ltd. – Victoria, BC

Foley’s Transfer Inc. – Charlottetown, PEI

Highland Van & Storage Ltd. – Delta, BC

Jay’s Transportation Group Ltd. – Saskatoon, SK

Kineto Van Lines – Ottawa, ON

King’s Transfer Van Lines – Calgary, AB

King’s Transfer Van Lines – Burlington, ON

King’s Transfer Van Lines – Montreal, QC

LaPorte Moving & Storage Systems Ltd. – Richmond, BC

Mackie Moving Systems – Middleton, NS

Premiere Van Lines – Edmonton, AB

Premiere Van Lines – Oromocto, NB

Premiere Van Lines – Dieppe, NB

Premiere Van Lines – Halifax, NS

Premiere Van Lines – Sydney, NS

Summit Moving & Storage – Langley, BC

Scannell Moving & Storage – Milton, ON

Stallion Van Lines – Edmonton, AB

 

Million Dollar Club Bookers

Top Booking Agent AMJ Campbell Toronto West – Mississauga, ON

2nd Place King’s Transfer Van Lines – Calgary, AB

3rd Place AMJ Campbell – Calgary, AB

4th Place AMJ Campbell – Vancouver, BC

5th Place AMJ Campbell Toronto East – Markham, ON

6th Place AMJ Campbell – Ottawa, ON

7th Place AMJ Campbell – Montreal, QC

8th Place – King’s Transfer Van Lines – Montreal, QC

 

Agent Sales by Population Category

Category One

1st Place LaPorte Moving & Storage Systems Ltd. – Richmond, BC

2nd Place AMJ Campbell – Edmonton, AB

3rd Place Premiere Van Lines – Calgary, AB

 

Category Two

1st Place AMJ Campbell – Kitchener/Waterloo, ON

2nd Place Mackie Moving Systems – Oshawa, ON

3rd Place AMJ Campbell – London, ON

 

Category Three

1st Place – Premiere Van Lines – Halifax, NS

2nd Place Jay’s Transportation Group Ltd. – Saskatoon, SK

3rd Place AMJ Campbell Van Lines – Halifax, NS

 

Category Four

1st Place AMJ Campbell – North Bay, ON

2nd Place AMJ Campbell Toronto North – Barrie, ON

3rd Place Jay’s Transportation Group Ltd. – Regina, SK

 

Category Five

1st Place Premiere Van Lines – Sydney, NS

2nd Place Adler Moving Systems – Sault Ste. Marie, ON

3rd Place Caravan Moving & Storage – Prince George, BC

 

Category Six

1st Place Arrowsmith Moving & Storage Ltd. – Parksville, BC

2nd Place Cidel Moving & Storage Ltd. – Vernon, BC

3rd Place AMJ Campbell – Kenora, ON

 

Special Products Category

1st Place AMJ Campbell Cambridge SP – Cambridge, ON

2nd Place AMJ Campbell Toronto West SP – Mississauga, ON

3rd Place Coburn’s Transportation Systems Inc. – Whitby, ON

National Account Sales Category A

1st Place Randy Hounjet, King’s Transfer Van Lines – Calgary, AB

2nd Place Marty Stanton. AMJ Campbell – Calgary, AB

 

National Account Sales Category B

1st Place David Dixon, AMJ Campbell Toronto West – Mississauga, ON

2nd Place Cameron Scheel, AMJ Campbell Toronto West – Mississauga, ON

3rd Place Allan Brown, AMJ Campbell – Vancouver, BC

 

Individual Sales by Population Category

Category One

1st PlaceDarlene McKeown, AMJ Campbell – Montreal, QC

1st PlaceKyle Deschambault, AMJ Campbell – Ottawa, ON

2nd Place Mike Rooks, AMJ Campbell – Calgary, AB

3rd Place Angela Scott, Premiere Van Lines – Calgary, AB

 

Category Two

1st PlacePam Morris, AMJ Campbell – Winnipeg, MB

2nd PlaceShelley Buffett, Mackie Moving Systems – Oshawa, ON

3rd PlacePaul Napier, Premiere Van Lines – Surrey, BC

 

Category Three

1st PlaceBruce Pongracz, Jay’s Transportation Group Ltd. – Saskatoon, SK

2nd PlaceBruce Budd, AMJ Campbell – Victoria, BC

3rd PlaceRandy Fulton, AMJ Campbell Van Lines – Halifax, NS

 

Category Four

1st PlaceVirginia Willms, AMJ Campbell – North Bay, ON

2nd PlaceJohn Finnerty, AMJ Campbell – Kelowna, BC

3rd PlaceAmanda Kautzman, Jay’s Transportation Group Ltd. – Regina, SK

 

Category Five

1st PlaceJoe Boudreau, Premiere Van Lines – Sydney, NS

2nd PlaceDerek Croissant, Adler Moving Systems – Sault Ste. Marie, ON

3rd PlaceGary Shillington, Borstad Relocation Systems – Grande Prairie, AB

 

Category Six

1st PlaceJan Ingraham, Cidel Moving & Storage Ltd. – Vernon, BC

2nd PlaceLorraine Carmody, Jay’s Transportation Group Ltd. – Battleford, SK

3rd PlaceSuzanne Fleming, Arrowsmith Moving & Storage Ltd. – Parksville, BC

 

Special Products Category

1st PlaceJohn Barron, AMJ Campbell Cambridge SP – Cambridge, ON

2nd PlacePaul Paquette, AMJ Campbell Toronto West SP – Mississauga, ON

Scott Mackie, Coburn’s Transportation Systems Inc. – Whitby, ON

en_CAEnglish